At Frank Schippers we recognise that, for most people, a residential property is the largest investment they will make and that, that investment is also their home.
We pride ourselves on taking time with our seller clients to understand their needs and requirements and to ensure that we work in partnership when selling to achieve the best outcome in terms of price, timeframe and minimum of fuss.
Likewise, with buyers, we seek to ascertain and understand their exact requirements in order that we can successfully match them with a property that meets their needs.
This personal and proactive approach is rare but key to a successful outcome and our involvement extends way beyond just marketing a property and arranging viewings.
We have fully embraced new technology and ways of working to both enhance the customer experience and ensure the best results for all parties.
The use of video and live streaming to carry out preliminary valuations and viewings is popular with many sellers and buyers as it makes good use of everyone’s time and can result in higher quality physical appointments, that are more likely to result in a sale being agreed.
As you would expect, our property marketing is extensive with huge exposure on the internet via the major property portals, our social media channels and this website.
Professional photography, video tours and detailed floor plans are standard and included within our competitive fees.
All viewings, whether virtual or physical, are accompanied and this enables us to not only show properties professionally but also to get to know and understand buyers needs and requirements.
We know the local area well and can answer any questions on local amenities or other useful information. As well as confirming all offers received, we provide our seller clients with honest and constructive feedback and regular updates on how the local market is performing in order that, where necessary, we can agree and adjust your specific marketing plan quickly and efficiently in order to maximise the potential of your property.
When setting up a sale, we ensure that all finances are in place and that any related transactions are proceeding as expected. We then continue to stay proactively involved, liaising with both parties and their legal representatives, mortgage financiers, surveyors and any other estate agents in a chain. This enables us to help resolve any issues that arise and effect a timely and successful exchange of contracts and completion. First class communication is vital and we pride ourselves on keeping our seller clients and buyers informed at every stage.
For information on the current local sales market:
As members of the Property Ombudsman Scheme (TPOS) we abide by their strict codes of conduct and, in the unlikely event of you being unhappy with any aspect of our service, they are able to provide independent adjudication and redress.
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